خلاصہ

I'm a seasoned marketing strategist & access expert having MBA in Marketing with 9 years of experience. I have passion for enhancing customer experience, making data-driven business decisions & driving brand growth.

پراجیکٹس

WhatsApp Chatbot Solution for Hospital

تجربہ

کمپنی کا لوگو
Senior Manager Marketing (HOD)
Shifa International Hospital Ltd
ستمبر ۲۰۲۲ - موجودہ | Islamabad, Pakistan

Highlights
·   Effectively leading & mentoring a 15-member marketing & media team.
·   Data-driven decisions resulted in 148% growth in outreach clinics revenue (FY2023-24) & 97% consultations growth.
·   Expanded outreach clinics in distant cities, achieved 51% new patient acquisition rate & 54% regional lab revenue growth.
·   Developed WhatsApp Chat Bot for the hospital, integrated with the Hospital MIS system for live services booking. The project is also projected to save PKR 20 million in annual communications costs.
·   Launched a digital community management unit at the hospital to ensure swift responses to patient queries.
·   Initiated the “Empowering Partnership Program” for regional business partners of lab services to recognize their efforts & gain insights into operational hurdles & business opportunities for revenue growth in regional areas.
·   Launched the hospital's TikTok channel & initiated "Beyond the Stethoscope," a healthcare podcast series addressing both health awareness & industry-related topics to engage & educate a wider audience.
·   Successfully executed multiple high-impact events, brand activations & health awareness campaigns, significantly elevating awareness of hospital services & increasing brand engagement & visibility. 
·   Supervising the development & execution of business units' marketing campaigns & patient education materials.
·   Led surveys to analyze patients' buying behaviour & to identify barriers to diagnostic services utilization.

کمپنی کا لوگو
Health System Partner
Roche Pakistan Limited
جون ۲۰۱۹ - اگست ۲۰۲۲ | Islamabad, Pakistan

Highlights
·   For increment in cancer treatment packages, organized a consultative workshop with stakeholders of the Public Health Insurance Program representing the governments of Punjab, Islamabad, Gilgit Baltistan & Khyber Pakhtunkhwa.
·   Led impactful policy efforts to secure a substantial 160% increment in the cancer treatment limit within the Public Health Insurance Program resulting in better business outcomes for Roche products & improved treatment access for patients.
·   Patient-centric advocacy led to the inclusion of Multiple Sclerosis treatment in the Public Health Insurance disease list.
·   Strategically planned & executed the Capability Building Program for enhancing patient experiences & improving operational efficiency in Public Hospitals empanelled under the Public Health Insurance Program.
·   Bridged the gap between the two public healthcare payers & resolved a critical issue resulting in treatment denial to underprivileged patients by Philanthropic Public Payer due to their existing Public Health Insurance coverage.
·   Efforts for Multiple Sclerosis patients resulted in a 60% increment in Philanthropic Public Payer’s treatment limits.
·   Collaborated with the Pakistan Health Research Council for the National Cancer Registry & organized national stakeholder’s consultative meeting leading to the notification of a steering committee on the Cancer Registry by the Federal Ministry of Health.

کمپنی کا لوگو
Assistant Manager Marketing
Shifa International Hospitals Ltd.
فروری ۲۰۱۷ - جون ۲۰۱۹ | Islamabad, Pakistan

  Highlights
·   Led the digital transformation in the marketing department, encompassing Social Media, SEO & Website restructuring.
·   Developed the patient education content & disease awareness campaigns in coordination with healthcare professionals.
·   Excelled in copywriting & concept development for TVCs & Print/ Digital Advertisements.       
·   Led the Liver Transplant campaign & outreach clinics resulting in an average of 10 transplant patient conversions per clinic.
·   Led Super Girl Volunteers program for Breast Cancer Awareness & Education among masses through university students.
·   Led Breast Cancer awareness campaigns resulting in an increment in mammogram screenings from 47 to 150+ per month.

کمپنی کا لوگو
Assistant Manager Business Development
Zameen media (pvt.) ltd.
اگست ۲۰۱٦ - جنوری ۲۰۱۷ | Islamabad, Pakistan

Highlights
·   Managed key accounts and surpassed the sales target by 220% in Q3-2016.
·   Successfully executed Zameen Property Expo Islamabad 2016.
·   Expanded the company's client base in the north region by 12.5% of the designated accounts.
·   Developed blueprints for "Premium Leads" product to provide better business experience to customers. 

کمپنی کا لوگو
Marketing Executive
Brand Pakistan | A Project of Channel 7 Communication (Pvt.) Ltd.
اگست ۲۰۱۵ - جولائی ۲۰۱٦ | Islamabad, Pakistan

Highlights
·   Created compelling proposals and presentations for clients, showcasing our services effectively.
·   Successful execution of Paper Miracles exhibition in Faisalabad Chamber of Commerce & Industry (FCCI).
·   Managed the Atraaf Awards Show ensuring successful execution where the acting President of Pakistan was Chief Guest.

تعلیم

SZABIST, Islamabad
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Advertising, Advance Research Methods, Media Planning & Management
CGPA 3.2/4
2019
Quaid-i-Azam University, Islamabad
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Consumer Behavior, Digital Marketing, Services Marketing
CGPA 3.2/4
2015
Rawalpindi College of Commerce, Wah Cantt
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I. Com‎
Accounting, Economics, Commercial Geography
درجہ A
2011
SIR SYED COLLEGE, WAH CANTT
میٹرک / او لیول, سائنس, Matric‎
Science
درجہ A
2009

پیشہ ورانہ مہارتیں

متوسط Brand Activation
ماہر Budget Management
ماہر Business Development Strategies
متوسط Client Aquisition
ماہر Communication Skills
ماہر Consumer Behavior
ماہر Content Development and Design
ماہر Corporate Public Relations
ماہر Creative And Brand Building
ماہر Cross Functional Collaboration
ماہر Decsion Making
ماہر Digital Marketing Analysis
ماہر End to End Sales
ماہر Executive Presentation Skills
ماہر Leadership
ماہر Marketing Campaign Planning
ماہر Marketing Strategies
ماہر Negotiation Skills
ماہر Performance Analysis
ماہر Planning and Organizing
ماہر Proactive Leadership
ماہر Problem Solving Skills
ماہر Sales Channel Development
متوسط Sales Growth
ماہر Strategic Planning
ماہر Strategic Thinking

زبانیں

ماہر انگریزی
ماہر اردو
متوسط پنجابی

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